B&L Associates

More companies looking for eDiscovery assistance

July 19, 2011

The market for eDiscovery services is skyrocketing alongside the growing number of cases in which electronically stored information is requested, according to a recent Sacramento Business Journal report.

The news provider stated that the market for eDiscovery services has reached revenue of $3 billion with more than 1,500 vendors competing in the space. Still, many factors go into a company's eDiscovery processes.

The next big thing will be end-to-end support, according to the news provider. Service firms will look to aid companies from the time ESI is created until it must be discovered and produced for litigation.

"The goal one day is to merge into an end-to-end application," Rudy Rouhana, the company’s director of marketing for a services provider, said.

He also acknowledged that trust is key when dealing with eDiscovery. Companies are very wary of allowing a provider to dig through their databases, which is why many prefer in-house processes.

eDiscovery in general is changing, as ESI is produced in more areas of the business. Companies today must be ready to produce data from social media and mobile devices, experts say.